Return and Refund Policy

At Star Technology Computer, customer satisfaction is important to us. Please read our return and refund policy carefully.

Customers may request a return or refund within 7 days from the date of purchase. Any return or refund request made after 7 days may not be accepted.

To be eligible for a return or refund, the product must be returned in its original condition. The product must not have any physical damage, scratches, dents, cracks, liquid damage, or signs of misuse.

The product must also be returned with all original accessories, including the charger, cables, box, and any other items provided at the time of purchase. The original invoice or proof of purchase may also be required.

All returned laptops, computers, mobile phones, tablets, and other electronic products will be inspected by our team before a refund is approved.

If the product is damaged, incomplete, misused, modified, opened or repaired by an unauthorized person, or is not in the same condition as when purchased, the return or refund request may be rejected.

Products with missing accessories, damaged serial numbers, physical damage, liquid damage, or signs of unauthorized repair may not be eligible for a refund.

Once the returned product has been inspected and approved, the refund will be processed using the original payment method where possible. The time required for the refund to appear in the customer's account may depend on the payment provider or bank.

To request a return or refund, please contact us within 7 days of the purchase date and provide your order number or invoice number, product details, and the reason for the return.

Star Technology Computer reserves the right to reject any return or refund request if the product does not meet the conditions mentioned in this policy.

This Return and Refund Policy may be updated or modified at any time.