Shipping policy

Shipping Policy

At Star Technology Computer, we aim to process and deliver your order safely and efficiently.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times may vary depending on the customer's location and the shipping method selected at checkout. Delivery times will be provided during the checkout process whenever possible.

Please note that delivery times are estimates and may be affected by courier delays, public holidays, weather conditions, customs procedures, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is completed. Shipping fees may vary depending on the delivery location, product size, weight, and shipping method.

Order Tracking

Once your order has been shipped, tracking information may be provided where available. Customers are responsible for providing accurate delivery details when placing an order.

Incorrect Address

We are not responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete delivery information provided by the customer.

Damaged Packages

Customers should inspect the package upon delivery. If the package appears visibly damaged, please contact us as soon as possible and provide photographs or other relevant evidence.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team so we can assist you in checking the status of your shipment.

International Shipping

For international orders, the customer may be responsible for any customs duties, import taxes, clearance fees, or other charges imposed by the destination country, unless otherwise stated.

We reserve the right to update or modify this Shipping Policy at any time without prior notice.